Returns & Exchanges Policy

At Power Tool Specialists, we stand by the quality of our equipment and offer a 30-day return policy for any unused tools in their original packaging. Whether you ordered the wrong model or changed your mind, we are committed to ensuring you have the right gear for your home projects.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Tools

Securely place the unused power tool in its original manufacturer's box, ensuring all manuals, accessories, and protective foam are included.

3

Label and Ship

Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the tool's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing